At CtnationalEscrow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect user data when accessing or using our escrow services and platform.

Information We Collect

We may collect personal information including your name, email address, phone number, payment details, identification documents, IP address, transaction records, and other information required for account verification and transaction processing.

How We Use Your Information

Your information is used to provide escrow services, process transactions, verify identities, improve platform security, prevent fraud, communicate important updates, and comply with legal or regulatory requirements.

Account Verification & Security

To maintain a secure platform, we may request identity verification documents or additional information during registration, payment processing, or suspicious activity investigations.

Transaction Monitoring

We monitor transactions and account activities to detect fraudulent behavior, unauthorized access, money laundering attempts, or activities that violate our platform policies and applicable laws.

Data Protection & Security

We implement security measures designed to protect user information against unauthorized access, data breaches, misuse, or disclosure. However, users are also responsible for protecting their account credentials and passwords.

Sharing of Information

We do not sell or rent user information to third parties. Information may only be shared with payment processors, legal authorities, verification providers, or trusted service partners when necessary for transaction processing, security, or legal compliance.

Cookies & Tracking Technologies

Our platform may use cookies and similar technologies to improve website functionality, enhance user experience, analyze traffic, and maintain account security during browsing sessions.

Third-Party Services

Certain services or payment methods available on the platform may involve third-party providers. Users acknowledge that such providers may have their own privacy policies and terms beyond our control.

Data Retention

We may retain user information and transaction records for security, fraud prevention, legal compliance, dispute resolution, and operational purposes for as long as necessary.

User Rights & Access

Users may request access to certain personal information, update account details, or contact support regarding privacy-related concerns, subject to legal and verification requirements.

Policy Updates

This Privacy Policy may be updated periodically to reflect security improvements, legal obligations, or service changes. Continued use of the platform after updates constitutes acceptance of the revised policy.

Contact & Support

If you have questions regarding this Privacy Policy or how your information is handled, you may contact our support team through the official contact channels provided on the platform.